STIR /
SHAKEN
Eliminate spam labels and restore trust in your outbound calls. Our STIR/SHAKEN authentication ensures your caller ID is verified, increasing answer rates and protecting your brand reputation.
Why STIR/SHAKEN
Is Essential
Spam labels destroy answer rates. STIR/SHAKEN authentication verifies your caller ID, proving to carriers and customers that your calls are legitimate and trustworthy.
Increase Answer Rates
Verified calls see 30-40% higher answer rates compared to unverified or spam-labeled numbers.
Eliminate Spam Labels
Stop carriers from flagging your calls as 'Spam Likely' or 'Scam Likely' with proper authentication.
Attestation Level A
Achieve the highest level of caller ID verification, proving you own and control the calling number.
FCC Compliance
Meet Federal Communications Commission requirements for call authentication and robocall mitigation.
Build Customer Trust
Verified caller ID builds confidence with prospects and customers, improving brand reputation.
Improve Campaign ROI
Higher answer rates mean more conversations, more conversions, and better return on investment.
What Does
STIR/SHAKEN Mean?
STIR/SHAKEN is a framework of protocols and procedures designed to combat caller ID spoofing and restore trust in voice communications. It uses digital certificates to verify that the caller ID information transmitted with a call matches the actual caller.
STIR (Secure Telephony Identity Revisited)
The protocol that handles the digital signature and verification of caller ID information.
SHAKEN (Signature-based Handling of Asserted information using toKENs)
The framework that defines how STIR is implemented across telecommunications networks.
Understanding
Attestation Levels
STIR/SHAKEN uses three attestation levels to indicate the confidence level of caller ID verification.
Full Attestation
The service provider has verified that the caller is authorized to use the calling number. This is the highest level of trust.
Partial Attestation
The service provider has verified the call originated on their network but cannot verify the caller's authorization to use the number.
Gateway Attestation
The service provider knows the call entered their network but has no information about the call's origin or authorization.
How STIR/SHAKEN
Works
The authentication process happens in milliseconds, seamlessly verifying every call.
Call Initiated
Your system places an outbound call using a verified phone number.
Digital Signature
The originating carrier creates a digital signature certifying the caller ID.
Carrier Verification
The receiving carrier validates the signature against trusted certificates.
Verified Display
The call is delivered with verified status, increasing answer likelihood.
ReliableTech
STIR/SHAKEN Features
Complete caller ID authentication and reputation management.
Full Attestation Level A
Achieve the highest level of caller ID verification with complete number ownership validation.
Carrier-Grade Authentication
Direct integration with major carriers ensures your calls are properly authenticated across all networks.
Real-Time Monitoring
Track authentication status, attestation levels, and delivery rates in real-time dashboards.
Spam Label Prevention
Proactive monitoring and remediation to prevent spam labels from appearing on your numbers.
Compliance Documentation
Detailed logs and reports proving STIR/SHAKEN compliance for regulatory audits.
Number Reputation Management
Monitor and improve the reputation score of your calling numbers across carrier networks.
Types of Scam Calls
STIR/SHAKEN Can Mitigate
Protect your business from being associated with fraudulent calling patterns.
Caller ID Spoofing
Fraudsters displaying fake caller IDs to impersonate legitimate businesses or government agencies.
Robocall Fraud
Automated calls with pre-recorded messages attempting to scam or defraud recipients.
Neighbor Spoofing
Scammers using local area codes and prefixes to trick recipients into answering.
Real Business
Impact
STIR/SHAKEN authentication delivers tangible improvements to your outbound calling campaigns by increasing trust and eliminating spam labels.
Get Verified.
Get Answered.
Stop losing opportunities to spam labels. Implement STIR/SHAKEN authentication today.