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TPS
Complaint

UK Telephone Preference Service (TPS) complaint management. Support for businesses navigating ICO regulations.

Why TPS Compliance Matters

Navigate UK regulations and protect your business from ICO enforcement

TPS Scrubbing

Automated removal of Telephone Preference Service registered numbers

CTPS Compliance

Corporate TPS screening for business-to-business calling

ICO Defense

Professional support for Information Commissioner's Office inquiries

Complaint Management

Rapid response to consumer complaints with evidence documentation

PECR Compliance

Full adherence to Privacy and Electronic Communications Regulations

Consent Documentation

Comprehensive records proving lawful basis for all UK calls

UK Regulatory Framework

Key requirements for calling UK consumers and businesses

TPS Registration

Consumer opt-out register managed by the Direct Marketing Association

  • Monthly TPS file updates
  • 28-day scrubbing requirement
  • Permanent opt-out records

CTPS Registration

Corporate opt-out register for business phone numbers

  • B2B calling compliance
  • Company switchboard protection
  • Quarterly list updates

ICO Enforcement

Information Commissioner's Office regulatory oversight

  • Up to £500,000 fines
  • Complaint investigations
  • Enforcement notices

PECR Requirements

Privacy and Electronic Communications Regulations

  • Consent requirements
  • Caller ID display
  • Opt-out mechanisms

Compliance Features

🇬🇧

TPS Scrubbing

Automated monthly updates and list cleaning

🏢

CTPS Filtering

Corporate opt-out list management

📋

Consent Records

Timestamped proof of permission to call

📞

Caller ID

Proper CLI presentation on all UK calls

⚠️

Complaint Alerts

Immediate notification of ICO complaints

📊

Evidence Logs

Detailed scrubbing and consent documentation

🛡️

ICO Response

Professional preparation of regulatory responses

📚

PECR Compliance

Full adherence to UK privacy regulations

UK Compliance Results

Real outcomes from TPS-compliant UK calling operations

Zero
ICO Fines
99.7%
TPS Accuracy
78%
Fewer Complaints
100%
PECR Compliance

Ready for UK Compliance?

Implement TPS-compliant calling and protect your UK operations

Get Started Today